Morality
Health Communication
Health Communication
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Chapter 7.1
Guided by reasons
Responsible AI Competency Standards
In healthcare communication, reasons are crucial for patient understanding and motivation. Factual, personal, social, and emotional reasons enhance compliance and enable collaborative decision-making as well as sustainable behavior changes. Active listening and individual adaptation are important for effective communication.
Written by: Frank Stratmann
von-gruenden-geleitet
Update from Jun 25, 2025
In New Healthcare Communication, understanding and conveying reasons play a central role. Reasons are not only rational-logical arguments, but also emotional and social factors that influence health behavior.
What are reasons?
Reasons are motivators and justifications for actions and decisions in the health context. They can be:
Factual reasons (scientific evidence, medical necessity)
Personal reasons (individual preferences, life situation)
Social reasons (family influences, cultural norms)
Emotional reasons (fears, hopes, trust)
Importance for Healthcare Communication
Communication led by reasons is important from several perspectives:
1. Patient Understanding
When patients understand the reasons for certain treatments or behavioral recommendations, their compliance and motivation for active cooperation increase.
2. Shared Decision Making
Exchanging reasons allows for collaborative decision-making between healthcare providers and patients.
3. Sustainable Behavioral Change
Understanding one's own reasons for health-related decisions promotes long-term behavioral changes.
Practical Implementation
For successful, reason-based communication, the following aspects are important:
Active listening and inquiring about the patients' reasons
Clear explanation of medical reasons without jargon
Consideration of the individual life situation
Integration of different perspectives into the communication process
Conclusion
The consideration and communication of reasons is a fundamental building block of New Healthcare Communication. It enables more effective, patient-centered healthcare and promotes active patient participation in the health process.
ID von-gruenden-geleitet
Chapter 7.1
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