Moral
New Care Communication
Gesundheitskommunikation
ID BTBLGR-CMP-5
Chapter 7.1
Guided by reasons
Reasons are crucial for health communication as they promote patient understanding, collaborative decision-making, and sustainable behavior changes. A communication based on reasons requires active listening, clear explanations, and consideration of individual life circumstances.
Written by: Frank Stratmann
BTBLGR-CMP-5
Update from Apr 14, 2025
In New Healthcare Communication, understanding and conveying reasons play a central role. Reasons are not only rational-logical arguments, but also emotional and social factors that influence health behavior.
What are reasons?
Reasons are motivators and justifications for actions and decisions in the health context. They can be:
Factual reasons (scientific evidence, medical necessity)
Personal reasons (individual preferences, life situation)
Social reasons (family influences, cultural norms)
Emotional reasons (fears, hopes, trust)
Importance for Healthcare Communication
Communication led by reasons is important from several perspectives:
1. Patient Understanding
When patients understand the reasons for certain treatments or behavioral recommendations, their compliance and motivation for active cooperation increase.
2. Shared Decision Making
Exchanging reasons allows for collaborative decision-making between healthcare providers and patients.
3. Sustainable Behavioral Change
Understanding one's own reasons for health-related decisions promotes long-term behavioral changes.
Practical Implementation
For successful, reason-based communication, the following aspects are important:
Active listening and inquiring about the patients' reasons
Clear explanation of medical reasons without jargon
Consideration of the individual life situation
Integration of different perspectives into the communication process
Conclusion
The consideration and communication of reasons is a fundamental building block of New Healthcare Communication. It enables more effective, patient-centered healthcare and promotes active patient participation in the health process.
ID BTBLGR-CMP-5
Chapter 7.1
The links embedded in the text as numbered footnotes stand independently. The reference to the information can be found directly on the page to which the link leads. We have chosen this practice for the sake of the page's clarity. The numbers are not set in the usual order because the revision of the page continuously incorporates new sources.
New Care Communication